Clinical Applications Specialist

About General Electric Australia

General Electric Australia is the world's Digital Industrial Company, transforming the industry with software-defined machines and solutions that are connected, responsive and predictive. Through their people, leadership development, services, technology, and scale, General Electric Australia delivers better outcomes for global customers by speaking the language of industry.

Your role

General Electric Australia Healthcare has a broad base of installed monitors and Anaesthetic machines across WA. You will be working with a high-performing team with well-recognized products at your disposal. Success will be achieved by ensuring a customer-centric approach in all aspects of your role. 

As the Clinical Applications Specialist at GE Healthcare you will be responsible for providing clinical support during the sales process for the Perioperative and Critical Care product range within Western Australia (WA).

Responsibilities may include providing the required pre-sale product demonstrations (or clinical trial support) as well as post-sale installation, training and/or customer service activities to support sales objectives. 

Essential Responsibilities:

• Develop, coordinate and deliver product training to customers on software, application, and/or equipment use, monitor customer installations within assigned territory/region to improve customer satisfaction and maintain customer relationships
• Improve customer satisfaction and socket retention through continuing education
• Support trade shows and professional conferences by performing product demonstration and promotion as well as customer training
• Use market and product knowledge to assist the sales team in developing sales, marketing, and customer service strategies
• Produce well-written post-training reports and provide regular feedback on customer satisfaction and needs

Training & development

They offer meaningful, impactful assignments that include team building, career development opportunities, and more! GE Digital graduates are General Electric Australia's primary pipeline to full-time employment opportunities as a direct hire. GE Digital graduates are hired to focus on a particular area within GE Digital based on the availability of positions, the interviewer's assessment, and the applicant's preference.  Focus areas for this opportunity will be in Grid – Software Solutions within Services and Engineering functions.

GE Digital graduate assignments, typically 10 to 12 weeks in length, are dynamic and challenging based on the business needs and the type of work required. Graduates have significant exposure to key Software and business leaders at General Electric Australia; as well as a global support network to accelerate learning and development.

Benefits

General Electric Australia employees rise to the challenge of building a world that works. In order to meet this mission, they provide varied, competitive benefits to help support their workforce.

1. Competitive wages
2. Performance-based increases
3. Impact awards
4. Medical & dental, based on region
5. Read more.

Career progression

They are a diverse and dedicated global team. Operating with the highest level of integrity and focus to fulfill the company's mission of building a world that works, they are passionate about delivering solutions to their customers and the world. Read more.

Work life balance

A healthy, balanced lifestyle can mean different things to people. They've created programs that support the way you live and work today. They have resources for:

1. Healthy well-being programs
2. Parental leave
3. Global employee assistance programs
4. Flexible work arrangements
5. Read more.

Culture & vibe

At General Electric Australia, they believe in the value of your unique identity, background, and experiences. They are committed to fostering an inclusive culture, where everyone feels empowered to do their best work because they feel accepted, and respected and that they belong. By embracing diverse teams and perspectives, they are better equipped to build a world that works. Read more.

About you

Qualifications and Experience

• Associate's or Bachelor's degree preferred in related business or technical/clinical field, e.g. nursing
• Solid clinical/technical experience with demonstrated basic clinical proficiencies on current products
• Ability to synthesize complex issues and communicate in simple messages 
• Solid presentation skills 
• Excellent organizational and time management skills
• Willingness to travel extensively within your specified geographic region as well as to nationwide sales meetings and tradeshows 
• A valid driver’s license is a must, as is the requirement for you to be fully vaccinated for Covid
• Proven professional business acumen (experience interfacing with both internal team members and external customers as a part of a solution-based sales process)
• Team-oriented with a customer satisfaction mindset
• Willingness to be flexible/adapt to changing work environments

How to apply

To apply for this role, simply click the "Apply on employer site" button on this page to submit your application directly with General Electric Australia.