Appian
Associate Solution Engineer
Sydney
Opportunity expired
Opportunity details
- Graduate Job or Program
- AUD 60,000 - 70,000 / Year
- Apply by 30 Apr 2022
Description
Appian helps organisations build apps and workflows rapidly, with a low-code automation platform. Combining people, technologies, and data in a single workflow, Appian can help companies maximise their resources and improve business results. Many of the world’s largest organisations use Appian applications to improve customer experience, achieve operational excellence, and simplify global risk management and compliance.
About The Job
The Appian Solution Engineering team provides technical expertise to our customers around the globe. We touch every layer of the Appian platform; from data analysis to creative problem solving, our Solution Engineers tackle the most challenging technical problems, mitigate all of our customers’ concerns, and love the ability to employ our myriad of prowesses and interests.
We are looking for a hands-on engineer with excellent communication and analytical skills. Ideally, you not only have a strong interest in working with technology and problem solving, but also have a desire to work closely with some of our highest stakes customers and communicate your work across a variety of departments.
Here at Appian, we are revolutionising the way software is built. Be part of a team of problem-solving ninjas who thrive equally on “under the hood” technical action as well as world-class customer support.
About You
- Bachelor's degree in any Engineering discipline, Information Technology, Computer Science, or similar degree program
- Keen to provide exceptional customer interaction (verbal/written) to our biggest customers
- Excellent at problem solving and a talent for identifying creative solutions
- Desire to work closely with our customers to help lead continual improvement in the availability, performance, functionality and security of our platform
- Interest in data analytics
- Flexibility to provide after business hours support (rotation every 10-15 weeks)
Nice to Have Experience:
- Programming / scripting (e.g. Java, Perl, Ruby, C#, PHP)
- RDBMS platforms (e.g. MySql, Oracle, SQL Server)
- Systems administration (e.g. Linux, Windows)
Hiring criteria
- No experience required
- Australian Work Visa (All Other)
- Engineering & Mathematics +more
Reviews
Solving a variety of technical problems across the entire stack for customers. Communicating with customers and internally to find information. Identifying ways to streamline support and processes.
We always try to have some fun day to day with the team, there is always something new to learn every day. If you have a growth mindset and are self motivated the work is really enjoyable.
We work in an agile format which means mornings usually involve case team stand-ups to voice what each team member is working on and any potential foreseeable blockers. Work after that tends to be a mix of individual and team developing/testing for a given sprint. Work is centred around using the Appian platform (which can be very fun and rewarding when building something so powerful for our clients in such a short time period) and other developer tools which can be learned on the job.
About the employer
Appian
4.7
1,000 - 50,000 employees
Technology
At Appian, what we do is exactly who we are: our unique low-code software is a product of our unique, brilliant people.
Pros and cons of working at Appian
Pros
Culture is really good, feel quite well supported.
We are a medium-sized team here in Sydney, but headquarters in America provides us with a lot of support, such as 1 month long training when we first joined and many work benefits. Best thing hands down are still the people.
The ability to learn and develop both technical and soft skills which can be immediately put to into action when working on a case.
Cons
Big learning curve, many moving parts.
Time differences between America make it hard to feel like you are part of the larger organisation and General meetings occur outside of normal business hours some of the time.
Can be difficult sometimes to keep up to date with new feature releases and being able to take full advantage of the software's capabilities.