Mission: ‘To improve the quality of everything.’
What it does: Operates software that allows clients to generate deep research about customers
Size and presence: 51-100 employees
Best known for: Its cloud-based software for customer research
The good bits: It has a good company culture, good co-workers, allows flexible working schedule, and it has a comfortable office nuance
The not-so-good bits: It may experience a lot of change, as expected for a startup company
Dovetailapp’s history begins with Benjamin Humphrey and Bradley Ayers. They founded the company in 2017, believing that a deep customer understanding is important and a secret ingredient to building a great product.
Dovetailapp’s legal name is Dovetail Research Pty. Ltd., the headquarter is located in Australia. As of current development, the company managed to open two branches in San Francisco, California, United States. It has 51-100 employees. Dovetailapp receives total funding to this date in the amount of USD69,4 million.
The company provides and operates a tool or software that allows its user to generate user research and customer feedback—cloud-based—for analysis, organization, collaboration, and data storage. Dovetail captures customer feedback and user research in one place.
The software works as a user research repository for centralizing interview notes and storing video and images, with tags and annotations to help with analysis. Since the day it operates, Dovetailapp works with some powerful tech-based clients, for example; Canva, Gitlab, Glossier, Porsche, NN/g, and many more.
Dovetailapp receives positive reviews in the majority. Many employees stated that they were surrounded by smart and dedicated co-workers. Some employees said that Dovetailapp has great people, a great structure, a great product, and a great process. It is adaptable and fastly changing. Many employees also claimed to feel valued and encouraged to deliver their best, everyone is involved. The office nuance is bright, electric, and always filled with snacks.
About 50% of employees applied online, 30% applied through referrals and the rest applied directly with recruiters. Dovetailapp provides all of the information about vacant positions on their websites. The interview process takes about two weeks up to two months. For the initial stage, there is an interview with the HR and the hiring manager, and then the applicants are expected to complete a product case study, then continued with the last interview with the founders.
There are nine departments at Dovetailapp; product design, engineering, product, marketing, operations, growth, revenue, people and talent, and creative studio. Thus, there are lots of roles you may find interesting according to your skill and degree. Some of the roles you may want to consider are software engineer, product marketing, account executive, customer support specialist, growth marketer, SEO specialist, and many more.
It was reported that Dovetailapp pays a marketing manager AU$124,000-136,000 per year. While an office manager receives AUS81,000-89,000 yearly and a senior software manager receives AU$155,000-165,000 yearly.
There is no report found about any scandal by Dovetail. However, it receives some negative reviews from anonymous employees on a job-seeking platform. It is said that the company let go of some of its employees for unclear reasons.